As I joined an unusually extra long queue at our Oxfordshire post office yesterday morning (which is situated at the far end of a newsagent down our High Street), I counted 22 heads in the queue before me, with just two ladies serving behind the counter. These kind of massive queues are the norm in the run up to Christmas at our post office, but not quite so common just after Easter, so I knew something was up....
I couldn't be cross with the lady behind the counter though-she looked extremely embarrased and harrassed and I felt sorry for her, it's not her fault....so then told her so! Not sure if other customers were quite so understanding though. Mr Posh Business Man In A Suit was very unhappy for starters.
Basically, as far as I can make out and am sure someone out there can correct me if I have it wrong, but the new system has introduced small and medium packet sizes for Signed For (recorded) and First/Second Class. The medium packet is more or less the average size parcel KT Miniatures sends out so instead of starting at £3.65 (Recorded) in the old system, it will start at £6.75. The First Class medium parcel which in the old system cost £2.70 now starts at £5.65. The small packet size is cheaper but as I said, the average size I send out is medium.
What can I say?
For all orders that were accepted before April 2nd 2013, I will honour the postal quotes that I quoted you beforehand...but as from today, all new orders will have to be adequately insured and priced according to the new system.